Emirates is revolutionizing its cabin crew training with the introduction of MIRA, an immersive virtual training platform.
This innovative technology aims to enhance safety standards and provide a more efficient and engaging learning experience.
MIRA, a cutting-edge virtual reality platform, offers a realistic and interactive training environment. Cabin crew members can now practice critical safety procedures in a simulated setting, including:
- Door operations: Train on the correct procedures for opening and closing aircraft doors, both in normal and emergency situations.
- Firefighting: Practice extinguishing fires in various cabin locations, such as ovens, overhead lockers, and toilets.
- Emergency evacuation: Simulate emergency evacuations and assess crew members’ ability to guide passengers to safety.
Benefits of MIRA:
- Enhanced safety: By providing hands-on training in a safe and controlled environment, MIRA helps to improve crew members’ safety skills and preparedness for real-world emergencies.
- Increased efficiency: The platform allows for efficient training delivery, reducing the need for physical training facilities and travel.
- Flexible learning: Cabin crew can access training modules anytime, anywhere, providing greater flexibility and convenience.
- Data-driven insights: MIRA collects valuable data on trainee performance, enabling trainers to identify areas for improvement and tailor training programs accordingly.
Capt Bader Al Marzooqi, Senior Vice President Flight Training said: “At Emirates, we are priming our crew for the airline’s next era of growth and expansion by integrating the latest innovations with our leadership, best practice and excellence in training. With our ambitious growth roadmap – 315 aircraft on order and 30,000 cabin crew numbers by 2030 – effective and efficient SEP training is an absolute must. With MIRA, we can now quickly and significantly scale up our crew training to meet business demands. This is a bold, brave and strategic move which has shaped our training ethos for the future.”
Emirates’ recurrent SEP training on MIRA is designed to unlock enormous benefits for its crew, training team, and customer experience. The airline will be building on its existing platform, optimising creative assets and extending it for a more holistic, end-to-end employee training experience.
The 3D modules with virtual reality headsets can be run in three different modes: Teach, Practice and Assessment. Around 8-10 cabin crew can be trained and assessed in their own VR space on the same scenario simultaneously. Trainers and facilitators can rely on a range of metrics to fine-tune training programmes.
A 2D version, which can be accessed on all mobile devices, laptops, and desktops, means cabin crew will no longer need to travel to training venues with restrictive schedules. They can practise and refresh their knowledge anytime, anywhere – whether relaxing at home, down route, or even while travelling to work. Not having to build and maintain even more facilities, interiors, and equipment will lead to significant savings – both ecological and in costs.
The training team can recreate complex or dangerous situations of any intensity in a safe environment. This will ensure crew can practise worst-case scenarios and make mistakes till they’re fully competent and confident in dealing with emergency situations onboard. Training on MIRA can also help calm the nerves of new cabin crew as it can be done repeatedly, reinforcing their knowledge and understanding in an engaging way.
Emirates’ adoption of MIRA represents a significant step forward in aviation training. By leveraging virtual reality technology, the airline is able to provide a more effective, engaging, and sustainable training experience for its cabin crew. As MIRA continues to evolve, it has the potential to transform the way airlines train their employees and enhance safety standards across the industry.